Privacy policy

JSA Museum, operated by VIP Travel Co., Ltd. (“JSA Museum,” “we,” “us,” or “our”),
respects your privacy and is committed to protecting your personal information
in accordance with applicable laws and regulations.

JSA Museum, operated by VIP Travel Co., Ltd. (“JSA Museum,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information in accordance with applicable laws and regulations.

This Privacy Policy explains how we collect, use, store, and protect personal information
when you visit www.jsamuseum.com, make a reservation, participate in a program,
submit an inquiry, or otherwise use our services.

We may collect the following personal information depending on the services you use.

Reservations and Programs

    • Name
    • Email address
    • Telephone number
    • Nationality, where necessary
    • Reservation date and time
    • Number of visitors
    • Selected program or service
    • Payment and transaction information, where applicable
    • Special requests or other information voluntarily provided by you

 

Customer Inquiries

When you contact us through our website, email, or other communication channels, we may collect:

    • Name
    • Email address
    • Telephone number
    • Details of your inquiry

 

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

    • IP address
    • Browser type
    • Operating system and device information
    • Date and time of access
    • Website usage information
    • Cookies and similar technologies

 

We do not collect resident registration numbers or other sensitive identification information unless required or permitted by applicable law.

We collect and use personal information for the following purposes:

    • Processing and confirming reservations
    • Managing museum visits, tours, talks, exhibitions, and other programs
    • Processing payments and issuing receipts, where applicable
    • Providing information regarding reservations, changes, or cancellations
    • Responding to customer inquiries and requests
    • Providing customer support
    • Improving our website, services, programs, and visitor experience
    • Preventing fraud, misuse, and unauthorized access
    • Complying with applicable legal obligations


We will not use personal information for purposes other than those described above without prior consent unless otherwise permitted by law.

JSA Museum does not provide personal information to third parties without your consent, except where:

    • You have given prior consent;
    • Disclosure is required or permitted by applicable law;
    • Disclosure is lawfully requested by a court, government authority, or law enforcement agency; or
    • Sharing is necessary to provide a service you have requested.


Where information must be shared with a payment, reservation, transportation, or other service provider to provide a requested service, only the information reasonably necessary to provide that service will be shared.

JSA Museum may use third-party service providers to support the operation of its services, including:

    • Website hosting and maintenance
    • Reservation and booking services
    • Payment processing
    • Email and customer communications
    • Website analytics
    • IT and security services


Personal information provided to service providers will be limited to what is necessary for the relevant service and will be handled in accordance with applicable laws and regulations.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected.
Once the purpose of collection and use has been fulfilled, personal information will be deleted or destroyed without undue delay, unless retention is required under applicable laws and regulations.
Records relating to reservations, payments, transactions, and consumer protection may be retained for the period required by applicable law.

When personal information is no longer required, it will be securely destroyed.

    • Electronic records: Permanently deleted using methods designed to prevent recovery or restoration.
    • Paper records: Shredded or otherwise securely destroyed.

You may request, in accordance with applicable law:

    • Access to your personal information
    • Correction of inaccurate or incomplete information
    • Deletion of your personal information
    • Suspension of processing
    • Withdrawal of consent


Requests may be submitted using the contact information provided below. We will process legitimate requests in accordance with applicable laws and regulations.

Our website may use cookies and similar technologies to provide website functionality, understand how visitors use our website, and improve our services.
You may control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.
Where required by applicable law, consent will be obtained before non-essential cookies are used.

JSA Museum takes reasonable administrative and technical measures to protect personal information from unauthorized access, loss, alteration, disclosure, destruction, or misuse.

These measures may include:

    • Access controls
    • Password and account management
    • Encryption where appropriate
    • Security monitoring
    • Data backup
    • Protection against malware and unauthorized access
    • Limiting access to authorized personnel
    • Privacy and security training for relevant personnel

JSA Museum takes appropriate measures when processing personal information relating to children.
Where the consent of a parent or legal guardian is required under applicable law, such consent will be obtained before collecting or processing the child’s personal information.

Our website may contain links to third-party websites or services.
JSA Museum is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

If you have any questions, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact:

JSA Museum
Operated by VIP Travel Co., Ltd.

Privacy Contact: Han Su Choi
Email: vip@vviptravel.com
Website: www.jsamuseum.com

We will review privacy-related inquiries and respond in accordance with applicable laws and regulations.

This Privacy Policy may be amended from time to time to reflect changes in applicable laws, our services, or our personal information processing practices.
Any material changes will be announced through the JSA Museum website.

Effective Date: October 7, 2026

JSA Museum
Operated by VIP Travel Co., Ltd.

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